Shipping
Shipping Information - Mount Adams
Enjoy Free Shipping on All Orders!
At Mount Adams, we offer free shipping on every order to make your shopping experience even better.
Business Days and Order Processing
- Business Days: Our business days are Monday through Friday, excluding national holidays.
- Order Processing: Orders placed before 2 pm EST on business days are processed and shipped the same day. Orders placed on weekends, holidays, or after 2 pm EST will be shipped the following business day.
Shipping Confirmation
- Order Confirmation: You will receive a confirmation email once your order is submitted.
- Tracking Information: An email with your tracking number will be sent once your order is shipped.
Shipping Details
- Physical Address Required: We require a physical address for shipments; PO Boxes are not accepted.
- Shipping Area: We currently ship only to the continental United States using FedEx Ground.
Estimated Shipping Time
- FedEx Ground Shipping Time: Shipping times are estimated in business days and exclude weekends and holidays. All orders are shipped from our warehouses in Charlotte, North Carolina.
- Note: Shipping times are not guaranteed, and delays can occur.
International Shipping
- Current Availability: We currently ship only to the continental United States.
- Shipping Quote: Please contact us for a shipping quote if you need international shipping.
Expedited Shipping
- Availability: Although expedited shipping is not our usual practice, we understand that urgent situations may arise.
- Request Process: Submit a request for an expedited shipping quote by calling us.
- Request Deadline: Requests must be submitted by 1 pm EST to be processed and billed the same day.
- Expedite Fee: We reserve the right to charge up to an additional 10% expedite fee for all expedited shipments.
Need Assistance?
If you have any questions, please reach out to us at orders@mountadams.com or give us a call. Your satisfaction is our top priority.
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