60 Day Guarantee
We worked hard and spent years testing mats, bags and all our products. We are proud of what we’ve come up with, so we definitely stand behind them!
Every item we sell on MountAdams.com has our 60 day guarantee. If your product is defective, or breaks or rips, we will replace it or refund you. This only applies to normal wear and tear of the items.
You must have proof of purchase and can contact us at email@example.com or 800.719.5003 to start a claim.
Yoga Mat Warranty
Each of our mats are specially designed for different purposes and made from different materials. Therefore they are unique and have different usable lives. We do guarantee that each of our mats will last for the warranty period of that particular mat. If it should wear out before that time we will replace it or provide a credit towards another mat. Listed below is each mat we carry and the warranty. The expected life of each should surpass the warranty by several years.
Mount Adams® Pro Fit XL Mat (74" x 26" x 6mm) warranty is 5 years.
Vista Yoga Mat by Mount Adams® (72" x 26" x 6mm) warranty is 3 years.
Whisper Mat by Mount Adams® (72" x 26" x 6mm) warranty is 2 years.
Hot Springs Yoga Mat by Mount Adams® (72" x 26" x 5mm) warranty is 1 year.
Cork Mat by Mount Adams® (72" x 26" x 6mm) warranty is 1 year.
Certain circumstances will void the warranty, and are not covered such as
- Improper use, handling or storage of the mats
- Any after-purchase modifications to the mats
- Purchased from an unauthorized dealer
- Improperly washing the mats in a washer or with harsh chemicals
- Staining or odor from excessive sweat
- Any mats purchased in our clearance and non-returnable section
What is covered is
- Normal wear to the yoga mat surface which affects the performance for its intended purpose
If you feel your mat falls under these guidelines, please contact us at firstname.lastname@example.org or 800.719.5003 to start a claim. Please send your name, order number, and detail the issue you are having. You must have proof of purchase and provide photos of the damage. The warranty is only valid to the original purchaser.
This Warranty is subject to change.